Terms of Service
Effective Date: February 23, 2026
Welcome to Neofollower. By accessing or using this website, panel, or any related services (collectively, the “Services”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Services.
1) About the Services
Neofollower provides digital promotional and social media related services. Service availability, features, pricing, and delivery conditions may change at any time without notice.
Neofollower is an independent platform and is not affiliated with, endorsed by, or sponsored by any social media platform or third-party website referenced through the Services.
2) Eligibility
By using the Services, you confirm that:
- You are at least 18 years old, or the age of majority in your location;
- You have the legal capacity to agree to these Terms;
- You will use the Services only for lawful purposes in your jurisdiction.
3) Account Registration and Security
To use certain features, you may need to create an account.
You are responsible for:
- Providing accurate information;
- Keeping your login credentials secure;
- All activity under your account.
You must notify us immediately if you believe your account has been accessed without authorization.
We may suspend or terminate accounts that contain false information, are used abusively, or violate these Terms.
4) Orders, Delivery, and Performance
By placing an order, you acknowledge and agree that:
- You are purchasing a digital service.
- Delivery times shown on the website are estimates only and are not guaranteed.
- Service performance depends on many factors outside our control, including third-party platform behavior, policy enforcement, algorithm changes, account status, content quality, geography, and timing.
- Order status may take time to update.
- Partial delivery, delays, fluctuations, or drops may occur.
- Some services may not start immediately and may process in queue.
- Neofollower may reject, cancel, or partially fulfill any order at its discretion, including if an order appears invalid, abusive, technically incompatible, duplicated, or risky.
5) Third-Party Platform Risk (Important)
You use the Services at your own risk.
You acknowledge that:
- Third-party platforms may have their own terms, policies, and enforcement actions;
- Use of promotional services may affect your account, content, or visibility;
- Accounts, posts, or pages may experience restrictions, removals, reduced reach, or other consequences;
- Neofollower does not control any third-party platform and is not responsible for their actions.
Neofollower makes no guarantee that use of the Services will be compliant with any third-party platform’s rules or that no action will be taken by those platforms.
6) No Guarantees
Unless expressly stated on a specific service page, Neofollower does not guarantee:
- Any specific business result, revenue, conversion, sales, or engagement quality;
- Permanent results;
- Non-drop / no-fluctuation outcomes;
- Continuous availability of any specific service;
- Exact delivery speed or completion date.
Results may vary.
7) Refills, Replacements, and Service Corrections
If a service includes a refill, warranty, replacement, or correction period, it will be handled according to the service description or the applicable policy shown on the website at the time of purchase.
If no refill/warranty is explicitly stated for a service, then no refill/warranty is included.
Neofollower reserves the right to determine whether an issue qualifies for refill, replacement, correction, credit, or no action.
8) Pricing, Payments, and Account Balance
Prices are shown within the panel or website and may change at any time without notice.
By adding funds or making payment, you authorize the transaction for digital services and acknowledge that:
- Funds added to your account may be subject to a separate Refund / Balance Policy;
- Account balance may only be used within Neofollower unless otherwise stated;
- Promotional credits, bonuses, or free balance have no cash value and may be revoked for abuse.
Any payment reversal, unauthorized dispute, chargeback, or fraudulent transaction may result in immediate account suspension or termination.
9) Refunds and Disputes
Refund handling is governed by the Refund / Balance Policy published on the website (if any).
If a separate Refund / Balance Policy is not published, Neofollower may determine refund, replacement, or credit outcomes at its sole discretion.
Users must contact support first to attempt resolution before initiating any external dispute.
10) User Responsibilities
You agree that you will:
- Use the Services only for your own lawful business or personal use;
- Provide correct order information (usernames, links, quantities, etc.);
- Ensure your account/page/content is accessible and eligible for the selected service;
- Read service descriptions before ordering;
- Not place duplicate/conflicting orders that may interfere with delivery.
If you submit incorrect links, private content, changed usernames, deleted content, or otherwise incompatible order details, Neofollower is not responsible for non-delivery or service issues caused by such errors.
11) Prohibited Use
You may not use the Services to:
- Commit fraud, deception, or unauthorized transactions;
- Violate laws applicable to you;
- Abuse, harass, threaten, or harm others;
- Promote illegal content, scams, malware, or phishing;
- Interfere with the website, panel, servers, or security systems;
- Attempt to reverse engineer, scrape, exploit, or automate unauthorized access to the Services;
- Resell or use the Services in a way that causes operational abuse, excessive support burden, or system disruption.
Neofollower may suspend or terminate any account involved in prohibited use without notice.
12) Service Availability and Changes
Neofollower may, at any time and without liability:
- Add, remove, pause, or modify services;
- Change service descriptions, limits, or pricing;
- Perform maintenance, updates, or security changes;
- Restrict access to some or all users, regions, or accounts.
We do not guarantee uninterrupted access to the website or panel.
13) Intellectual Property
All website content, branding, text, graphics, logos, software, panel layout, and related materials (excluding third-party trademarks and user-submitted content) are owned by or licensed to Neofollower and are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit our materials without prior written permission.
14) Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, Neofollower disclaims all warranties, express or implied, including but not limited to:
- merchantability,
- fitness for a particular purpose,
- non-infringement,
- uninterrupted availability,
- accuracy of results,
- or any implied warranties arising from usage or course of dealing.
15) Limitation of Liability
To the maximum extent permitted by applicable law, Neofollower and its owners, operators, affiliates, staff, and service providers will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
- loss of profits,
- loss of business,
- loss of goodwill,
- account restrictions,
- content removal,
- data loss,
- or third-party platform actions.
In all cases, Neofollower’s total liability for any claim related to the Services will not exceed the amount paid by you for the specific order or transaction giving rise to the claim.
16) Indemnification
You agree to defend, indemnify, and hold harmless Neofollower and its owners, operators, affiliates, staff, and service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable costs) arising out of or related to:
- your use of the Services,
- your violation of these Terms,
- your violation of any third-party rights or platform rules,
- or your misuse of any service purchased through Neofollower.
17) Termination and Suspension
Neofollower may suspend, restrict, or terminate your access to the Services at any time, with or without notice, for any reason, including suspected abuse, fraud, prohibited use, security issues, or violation of these Terms.
Termination does not remove your obligation to pay any outstanding amounts or affect provisions of these Terms that should survive termination (including limitations of liability, disclaimers, indemnity, and dispute provisions).
18) Privacy
Your use of the Services is also subject to our Privacy Policy (if published). By using the Services, you agree to the collection and use of information as described in that policy.
19) Changes to These Terms
Neofollower may update or revise these Terms at any time by posting the updated version on the website.
The updated Terms become effective when posted unless otherwise stated. Your continued use of the Services after changes are posted means you accept the revised Terms.
20) Governing Law and Disputes
To the maximum extent permitted by applicable law:
- These Terms will be governed by applicable law as determined by Neofollower;
- Any dispute, claim, or controversy arising from or relating to the Services or these Terms will first be attempted to be resolved through direct communication with support;
- If not resolved, the dispute may be handled in a competent forum selected by Neofollower, unless mandatory law requires otherwise.
Nothing in this section limits Neofollower’s right to seek injunctive or protective relief where necessary.
21) Severability and Waiver
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
Failure by Neofollower to enforce any right or provision under these Terms is not a waiver of that right or provision.
22) Entire Agreement
These Terms, together with any policies referenced on the website (including any Refund / Balance Policy and Privacy Policy), constitute the entire agreement between you and Neofollower regarding the Services and supersede prior understandings relating to the same subject matter.
23) Contact
For questions about these Terms or any order-related issue, contact:
Support Email: [[email protected]]
Website: Neofollower.com
Privacy Policy
Effective Date: February 23, 2026
This Privacy Policy explains how Neofollower (“Neofollower,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use our website, panel, and related services (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy.
1) Scope
This Privacy Policy applies to information collected through:
- Neofollower.com
- User accounts/panel usage
- Orders and support communications
- Related pages, forms, and tools operated by Neofollower
This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our website.
2) Information We Collect
We collect information you provide directly, information collected automatically, and information related to service usage.
A. Information You Provide
Depending on how you use the Services, we may collect:
- Name (if provided)
- Email address
- Username / account login details
- Order details (service selected, quantity, links/usernames submitted)
- Support messages and attachments you send us
- Payment-related details you submit (such as transaction references, payer email, proof of payment, wallet details, or similar information needed to verify payment)
B. Information Collected Automatically
When you use the Services, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Pages visited and actions taken in the panel/website
- Timestamps (login, order, support activity)
- Referring/exit pages
- Basic usage logs and security event logs
C. Cookies and Similar Technologies
We may use cookies or similar technologies for:
- Login/session management
- Security
- Website functionality
- Preferences
- Analytics (if enabled)
You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
3) How We Use Information
We use collected information to:
- Create and manage user accounts
- Process orders and deliver services
- Verify payments and account funding
- Provide customer support
- Monitor and improve service performance
- Prevent fraud, abuse, spam, and unauthorized access
- Enforce our Terms of Service and other policies
- Maintain internal records and operational logs
- Communicate service updates, order issues, or support responses
We do not use your information for purposes unrelated to operating and improving the Services unless we notify you.
4) How We Share Information
We do not sell your personal information.
We may share information only when reasonably necessary to operate the Services, including with:
- Hosting / infrastructure providers (website hosting, servers, CDN, security tools)
- Payment verification / payment-related tools or service providers (only as needed to confirm or process payments)
- Analytics providers (if used)
- Support/communication tools (email helpdesk, ticket system, chat tools)
- Technical service providers / contractors who help us operate the platform
- Legal or regulatory authorities if we believe disclosure is required by applicable law, legal request, or to protect our rights, systems, or users
We may also share limited information when necessary to investigate fraud, abuse, chargebacks, unauthorized transactions, or security incidents.
5) User Content and Order Data
Information you submit in orders (such as usernames, profile links, post links, channel links, or similar public-facing identifiers) is used to process your selected services.
You are responsible for ensuring the information you submit is accurate and that you have the right to submit it for the requested service.
6) Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Services
- Maintain account history and order records
- Resolve disputes and support requests
- Detect fraud and enforce policies
- Comply with legal, tax, accounting, or security obligations (where applicable)
Retention periods may vary depending on the type of data and operational needs.
We may retain certain records, logs, and transactional information for longer when needed for security, fraud prevention, or legitimate business purposes.
7) Account Security and Data Protection
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or storage is 100% secure. For that reason, we cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential and for using a strong password.
8) International Use and Data Transfers
Neofollower may use service providers, servers, or infrastructure located in different countries. By using the Services, you understand that your information may be processed or stored in jurisdictions different from your own.
9) Your Choices
You may choose not to provide certain information, but some features of the Services may not work properly without it.
You may also:
- Update certain account information through your account (if available)
- Contact support to request account-related assistance
- Control cookies through browser settings
10) Access, Correction, and Deletion Requests
If you want to request access to, correction of, or deletion of your personal information, you may contact us at the support email below.
We may need to verify your identity before processing requests.
Please note that we may retain certain information when necessary for:
- Security and fraud prevention
- Order and transaction records
- Legal or operational obligations
- Enforcement of our Terms and policies
11) Children’s Privacy
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 18.
If you believe a minor has provided personal information through the Services, contact us and we will review and take appropriate action.
12) Third-Party Services and Links
The Services may contain links to third-party websites, payment pages, communication tools, or social platforms.
We are not responsible for the privacy practices, content, or policies of third-party services. Your use of third-party services is governed by their own terms and privacy policies.
13) Policy Updates
We may update this Privacy Policy from time to time by posting the revised version on the website.
The updated version becomes effective when posted unless otherwise stated. Your continued use of the Services after an update means you accept the revised Privacy Policy.
14) Contact
If you have questions about this Privacy Policy or your data, contact:
Support Email: [[email protected]]
Website: Neofollower.com