Refill Guide: Eligibility, Request Steps, Rejections, and Waiting Time

Quick answer: Refill is available only for eligible services with active refill guarantees. The link must remain public, unchanged, and free from overlapping orders.

A refill is a replacement delivery for eligible dropped results. Refill is only available for services that include a refill guarantee and only when the order follows the refill rules.

When an Order Is Usually Eligible for Refill

• The service description included refill.
• The order is within the refill period.
• The link is still public and active.
• The original target was not deleted or changed.
• There are no overlapping orders that make the drop impossible to verify.
• The drop is related to the ordered service and not another provider or platform issue.

When an Order Is Usually Not Eligible for Refill

• The service was labeled no refill.
• The refill period expired.
• The post, video, profile, group, channel, or track was deleted.
• The account became private or restricted.
• The username or link changed.
• Another order was placed on the same link after the original order.
• The drop amount cannot be verified.
• The service already attempted refill and cannot refill again.

How to Request a Refill

1. Open your Orders page.
2. Find the order with the drop.
3. Check whether the order has a refill option or refill label.
4. Use the refill button if available.
5. If there is no button but the service says refill is included, open a support ticket.
6. Include the Order ID, current count, and link.

How Long Refill Takes

Refill time depends on the service, platform, provider load, and drop verification. Some refill requests process quickly, while others need more time. Opening multiple tickets does not make refill faster and can slow down support.

Why a Refill Can Be Rejected

• The order is outside the refill period.
• The service did not include refill.
• The link is no longer public or available.
• The account or username changed.
• There are overlapping orders.
• The drop is below the minimum refill amount.
• The result cannot be verified by the service.

Common Questions

Can I request refill more than once?

It depends on the service. Some services allow multiple refills during the period, while others are limited.

Can support manually refill no-refill services?

Usually no. Support follows the selected service rules.

Should I place another order while waiting for refill?

No. A new order on the same link can interfere with refill verification.