Category: Payments, Balance & Policies

This article explains how crypto payments work on Neofollower, including USDT-style payments, networks, confirmations, and common safety checks.

Quick Answer

Crypto payments must be sent exactly according to the instructions shown during checkout or deposit. The most important details are the coin, network, wallet address, and amount. If any of these are wrong, the payment may be delayed, underpaid, or impossible to recover.

Before Sending Crypto

Choose the crypto payment method only from inside your Neofollower account.
Check which coin is required.
Check which network is required.
Copy the wallet address from the live payment page.
Send the exact amount requested when required.
Save the transaction hash after sending.
Do not use an old wallet address from a previous deposit unless the current payment page shows it again.

Coin and Network Are Not the Same

A common mistake is thinking that the coin and the network are the same thing. For example, USDT can exist on different networks. Sending the correct coin through the wrong network can cause serious problems.

Coin: the asset you send, such as USDT.
Network: the blockchain route used to send it.
Wallet address: the destination address shown for that specific payment.
Transaction hash: the public ID of your crypto transaction.

Crypto Confirmations

After you send crypto, the transaction may need confirmations before it can be credited. Confirmation time depends on the network, transaction fee, congestion, and the payment processor rules.

How to Pay With Crypto Safely

Open the Add Funds page.
Select the crypto payment option.
Read the coin and network carefully.
Copy the exact wallet address.
Send the required amount from your wallet or exchange.
Wait for the transaction to receive confirmations.
Keep the transaction hash until your balance is added.

Common Crypto Payment Problems

Sending through the wrong network.
Sending less than the required amount.
Sending more than required without support review.
Using an expired payment address.
Closing the payment page before saving the transaction details.
Using an exchange that delays withdrawals.
Assuming a blockchain transaction is confirmed immediately.

When to Contact Support

Contact support if the transaction is confirmed on the blockchain but your balance is still not added after the normal processing time. Include the transaction hash, network, amount, date, and your Neofollower account email.

Frequently Asked Questions

Can Neofollower recover crypto sent to the wrong network?

Not always. Wrong-network crypto transactions can be difficult or impossible to recover depending on the wallet, network, and payment processor.

Why is my crypto payment pending?

The transaction may still need confirmations or may be waiting for payment processor review.

What is a transaction hash?

A transaction hash, also called TXID, is the public ID of your crypto transfer. It helps support verify the payment.

Common Questions This Article Answers

How to pay with crypto on Neofollower
What network should I use for USDT?
Why is crypto payment pending?
What is crypto transaction hash?
How long does crypto deposit take?

Crypto Payments Guide